Level 3 Vocational Certificate in  Hospitality

 

This program will provide students with professional skills to operate in various types of hospitality operations. It entails both theoretical and practical training that equip students with thorough technical, interpersonal and operational skills that will allow them to hold positions as receptionists, cashiers, night auditors, guest relation representatives, concierge, public relation officer and sales clerks, housekeeping and Food and Beverages (F&B).

 

Intakes

Feb,May,Aug,October

Duration

1 year

 

Mode of Studies

Full time

Language of Instruction

English

WhatsApp Image 2020-03-17 at 6.08.20 PM
1. SKM Guest Service Operation
  • Entry Requirements
    • Foundation Certificate OR 18 Years & Above
    • No Academic Qualification is Required
  • Assessment Methods
    • Theory Examination
    • Practical Examination
    • Portfolio
  • Programme Modules

    Course Structure*

    1. Basic Cost Control
    2. PC Competency
    3. Event Management
    4. Food and Beverage Services
    5. Business Communication
    6. Guest Service Operations
    7. Housekeeping
    8. Elective: To Choose Only One (1)

      8a.    Front Desk Operation

      8b.    Event Execution Coordination and Customer Relation Services

    *NOTE: BTVET College reserves the right to change the course structure without any prior notice

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